1Win is an online casino that opened its doors in 2018 and promises the best casino games on the net. The bright green site looks clean and elegant on first impression, where there seems to be plenty to play. And there really is, with over 3,700 different games to choose from. The selection includes an impressive number of slots, jackpot games, table games and live casino games. The casino is backed by a company called N1 Interactive Ltd, which is also behind a number of other casinos such as Casiqo, Wild Fortune, Mason Slots and N1 Casino. The founding team of this casino is 100% gamblers, and they say they know exactly what the perfect casino looks like. The casino operates under an MGA gaming license, so reliability is guaranteed, and there are no taxes to pay when winnings arrive in France.

1Win Casino customer service

Customer service is an important criterion when choosing a casino, even if it’s not always recognized for its true worth. Yet, in the long run, everyone sometimes finds themselves in a situation where they need help solving a problem at the casino. 1Win Casino helps its players every day of the year, whatever the time of day. This means service is available 24/7, and is often available in French. In the absence of a customer service representative in French, the language of service is English. The quickest way to contact customer service is via live chat, but it’s also possible to get help by e-mail.

The easiest way to find live chat is to click on the bottom left-hand corner of the site, where you’ll find an icon leading directly to live chat. Clicking on this icon will open a window in which you can start the chat. The absence of an FAQ section is a minor drawback. This would be a simple way of reducing the number of customers in chat and e-mail. Fortunately, this doesn’t seem to be reflected in the chat queues, for example. Overall, 1Win’s customer service is of a commendable standard. Service is available 24 hours a day, and often in French. The service is fast, friendly and professional. With the addition of an FAQ section, there’s nothing to complain about.

Game selection

Now we come to the essentials: game selection. It’s worth mentioning, because the selection of games on 1Winn is staggering. In fact, you can play over 3,700 different casino games at this casino. This impressive selection includes thousands of slots, over 200 jackpot games, table games and live casino games. The number and quality of the gaming studios are not to be outdone. More than 50 game suppliers are responsible for the games on offer, including well-known big-name providers such as NetEnt, Play’n Go, Relax Gaming, Microgaming, Push Gaming, Thunderkick and Evolution Gaming.

1Win website and mobile applications

In recent years, mobile gaming has overtaken traditional PC gaming, and this trend is set to continue. That’s perfectly understandable in itself – after all, mobile gaming is so easy and fast in 2021 that you can comfortably sit back on the train and get the slots rolling. 1Win has created a highly functional mobile site that looks just like the desktop version. Needless to say, there’s plenty to play on mobile, and you won’t have to wait long for the games to load. 1Win doesn’t offer a separate app for games, but we don’t think there’s any need for one, as the mobile pages work well enough.

Final summary

1Win is a casino that opened in 2018 and works well with traditional methods. The layout is clean and uncluttered, for which we give the first plus. The site is France, and it’s easy to navigate from one site to another without any problems. Everything about the casino is in good working order. Customer service is excellent. On a very positive note, help is available 24 hours a day, 7 days a week if needed, and most of the time in French. The absence of an FAQ section is a slight disappointment, but we hope we’ll find it in the casino in the future. In terms of payment methods, 1Win is a good contender. The casino offers all major payment methods and there are no processing fees for transfers in either direction. 1Win also deserves a plus for the speed of its withdrawals. There’s no need to doubt 1Win’s reliability, as the casino operates under an MGA gaming license, which also guarantees tax-free winnings in France.

For further information: https://www.nytimes.com/2009/03/05/technology/05iht-gamble.4.20629506.html?_r=0